Our partner company, Rent n Repair, is looking for an organized, tech-savvy, and responsible Service Operations Coordinator to manage daily service operations and coordinate between customers and service providers.
Key Responsibilities:
- Monitor and manage incoming service requests through the Admin Panel.
- Verify bookings and assign suitable service providers.
- Coordinate with customers, technicians, and vendors.
- Track technician arrival, job progress, and service completion.
- Follow up on pending or delayed orders.
- Update order statuses and maintain operational records.
- Handle basic customer communication and vendor reassignments when required.
Ideal Candidate:
Candidates with experience in Operations, Customer Support, Dispatch, Logistics, Service Coordination, Call Centres, or Field-Service Operations.
You should be:
- Organized and detail-oriented
- Comfortable working with technology and admin systems
- Strong in communication and follow-up
- Able to manage multiple requests and priorities
Think you’re a great fit? Apply now!